Privacy Policy

Privacy Policy

At Spark IT Academy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our courses, both online and offline. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect
   We may collect and process the following types of personal data:

Personal Information: Name, email address, phone number, address, date of birth, and other identifiable information you provide when registering for courses or contacting us.
Payment Information: Credit card or other payment details needed to process transactions.
Technical Data: IP address, browser type, and usage data collected when you access our website.
Course Information: Details about courses you enroll in, including course preferences and progress data.
Feedback and Surveys: Information you provide in course evaluations, surveys, or testimonials.

2. How We Use Your Information
   We use your information for the following purposes:

To Process Transactions: To enroll you in courses and process payments securely.
To Provide and Improve Our Services: To deliver, maintain, and enhance our courses, website, and customer service.
To Communicate with You: To send you updates about your enrollment, upcoming courses, promotions, and policy changes.
To Improve User Experience: To analyze how our website and courses are used, helping us improve our offerings.
For Marketing Purposes: To send you marketing communications, unless you opt out.
To Comply with Legal Obligations: For any necessary compliance with legal requirements.

3. Sharing Your Information
   We may share your information in the following circumstances:

With Service Providers: Third-party vendors who assist us in providing services, such as payment processing, website analytics, and email marketing.
Legal Requirements: If required by law or to protect our rights and the rights of others.
Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred as part of that transaction.

4. Data Security
   We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic transmission or storage is 100% secure.
5. Your Rights
   You have the right to:

Access the personal information we hold about you.
Correct any inaccurate or incomplete information.
Delete your information (where applicable).
Restrict or Object to the processing of your data.
Withdraw Consent at any time, if you previously consented to our use of your information.
To exercise these rights, please contact us at [Institute’s Contact Email].

6. Cookies and Tracking Technologies
   Our website uses cookies and similar tracking technologies to improve user experience, analyze trends, and provide personalized content. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
   Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
   Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete it.
9. Changes to This Privacy Policy
   We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of our services after any changes means you accept those changes.
10. Contact Us
    If you have any questions about this Privacy Policy or your personal data, please contact us at:

Spark IT Academy